ARRMA 1/16 QUAKE GROM Monster Truck(Battery & Charger Included)
Description:
Why Buy From Us
- 🇮🇳 Ships Directly from India – Fast and reliable nationwide delivery
- 🛠️ 6 Months Free Care – Unlimited repair labour with our CrazyRC Care Plan
- 💬 WhatsApp Expert Support – Get real-time help 7 days a week
- 🔁 7-Day Easy Replacement – Hassle-free returns for damages or defects
- 🔒 Secure Payment Gateway – Safe and encrypted checkout process
- ⭐ Trusted by 1000+ RC Hobbyists – Join India’s growing RC community
Returns & Replacement Policy
We want you to enjoy a smooth and worry-free shopping experience with us. In rare cases where your product arrives damaged or has a manufacturing defect, we’re happy to offer a replacement or return — subject to the following conditions.
Eligibility for Returns / Replacement
- Returns are accepted only for products that are damaged during shipping or have a manufacturing defect.
- To be eligible, customers must provide a detailed unboxing video that clearly shows:
The entire unboxing process in a single continuous video (no cuts or edits).
The product damage or defect visible within the same video. - Requests without a valid unboxing video will not be eligible for return or replacement, as this helps us verify authenticity and prevent misuse.
Return / Replacement Process
- Submit your return or replacement request along with the unboxing video via email or WhatsApp.
- Our team will review and verify the video and claim within 1–2 working days.
- Once approved, we’ll initiate a pickup of the product. The pickup agent usually takes 2–3 working days to collect it.
- After successful pickup and inspection, your refund or replacement will be processed within 5–7 working days.
Important Notes
- Products damaged due to improper handling, usage, or modification after delivery are not covered under this policy.
- Make sure to retain the original packaging until your request is fully processed.
- Refunds will be issued only to the original payment method used during purchase.
Shipping & Delivery Information
At CrazyRC, we offer two types of shipping based on product availability:
🚀 Fast Delivery (In-Stock Items)
Products tagged as In-Stock are shipped within 48 hours from our Indian warehouse.
- Metro Cities: Delivered within 1–3 business days after dispatch.
- Other Cities & Towns: Delivered within 3–5 business days after dispatch.
Tracking details will be shared via email and WhatsApp once your order ships.
🌍 Standard Delivery (Sourced Items)
For products not in stock locally, delivery may take 25-30 business days.
These items are specially sourced from our international manufacturing partners, pass through customs clearance, and are delivered directly to your doorstep — with no extra charges for import or duties.
We handle everything end-to-end so you can shop worry-free.
🧾 Important Notes
- All orders come with free shipping across India.
- Delivery timelines may vary by upto 45-60 days due to courier availability or customs clearance delays.
- You’ll receive regular updates and tracking once your order is in transit.
CrazyRC Care Plan
Our Annual Maintenance Contract (AMC) for RC vehicles.
Every eligible RC vehicle you buy from us includes free repairs for 6 months. Every hour of workshop labour needed to diagnose, repair, reassemble, calibrate and test an eligible fault costs you nothing. No registration needed - your service period starts the day your order is delivered.
What free means
- Free: all repair labour, diagnostics, testing and quality checks.
- Charged separately: replacement parts, upgrade components, and shipping to and from our repair centre.
Nothing chargeable is ordered, fitted or billed without your approval first.
What can be serviced
- ✅ Accidental damage – drops, crashes and water exposure
- ⚙️ Mechanical faults beyond the standard product warranty
- 🔋 Battery, motor, ESC and other electronic faults
- 🎛️ Remote, servo, gear, steering and drivetrain issues
- 💪 Wear and tear beyond normal use
- 🧰 Cosmetic damage and approved modifications
Service period and cost
- First 6 months – Free with every eligible RC vehicle 🎉
- Extend before it ends – ₹1,999 for 12 months
- Extend after it ends – ₹3,499 for 12 months
- Extendable up to three years from delivery
Service limits
- Unlimited repair requests, no hourly labour limit
- Cumulative labour value capped at 300% of the purchase price per service period
- Up to 5 approved modifications per paid year, or 2 during the free 6 months
- Priority queue and a guaranteed 48-hour first response in business hours
The Care Plan provides workshop labour only and is intended for normal hobby use. It does not provide cash payments, replacement vehicles, replacement parts, or reimbursement for third-party work.
Coming Soon!
Free repairs for 6 months with this RC
The CrazyRC Care Plan - our Annual Maintenance Contract (AMC) - covers every hour of workshop labour needed to diagnose, repair and test an eligible fault. Free for the first six months, starting the day your order is delivered. No registration needed. Parts and shipping are charged separately, always quoted first.
- Crashes, drops and water damage
- Motor, servo, gear and drivetrain
- Battery, ESC and electronics
- Remote control and steering faults
- Wear and tear beyond normal use
- Cosmetic damage and approved mods
- Message us on WhatsApp with your order number
- We confirm what is covered and quote anything extra
- You ship it in, our lab repairs and tests it
- It comes back to you, fully checked
CrazyRC Care is a prepaid workshop-service plan covering repair labour only. Replacement parts, upgrade components and shipping both ways are charged separately - always quoted and approved by you first. Unlimited repair requests with no hourly limit, up to a cumulative labour value of 300% of the vehicle's purchase price. Up to 5 approved modifications per paid year, or 2 during the free 6 months. Intended for normal hobby use.
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